.page-support-feedback-complaints {
  font-family: 'Arial', sans-serif;
  line-height: 1.6;
  color: #333;
  background-color: #f8f9fa;
}

.page-support-feedback-complaints h1, .page-support-feedback-complaints h2, .page-support-feedback-complaints h3, .page-support-feedback-complaints h4 {
  color: #007BFF; /* Primary color for headings */
  margin-bottom: 15px;
  line-height: 1.2;
}

.page-support-feedback-complaints h1 {
  font-size: 2.8em;
  text-align: center;
}

.page-support-feedback-complaints h2 {
  font-size: 2.2em;
  text-align: center;
  margin-top: 40px;
}

.page-support-feedback-complaints h3 {
  font-size: 1.8em;
  text-align: left;
}

.page-support-feedback-complaints p {
  margin-bottom: 1em;
  font-size: 1.1em;
}

.page-support-feedback-complaints__container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
}

.page-support-feedback-complaints__section {
  padding: 60px 0;
  margin-bottom: 30px;
  background-color: #ffffff;
  box-shadow: 0 4px 8px rgba(0, 0, 0, 0.05);
  border-radius: 8px;
}

.page-support-feedback-complaints__hero {
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  background: linear-gradient(135deg, #007BFF 0%, #0056b3 100%); /* Darker blue for background, good contrast */
  color: #ffffff;
  padding: 80px 20px;
  position: relative;
  overflow: hidden;
  border-radius: 0 0 15px 15px;
}

.page-support-feedback-complaints__hero-content {
  max-width: 800px;
  z-index: 1;
}

.page-support-feedback-complaints__hero h1 {
  color: #FFC107; /* Auxiliary color for hero title */
  font-size: 3.5em;
  margin-bottom: 20px;
}

.page-support-feedback-complaints__hero p {
  font-size: 1.3em;
  margin-bottom: 30px;
  color: #e0f2ff;
}

.page-support-feedback-complaints__hero-image {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  opacity: 0.1;
  background-size: cover;
  background-position: center;
  z-index: 0;
}

.page-support-feedback-complaints__img-responsive {
  max-width: 100%;
  height: auto;
  display: block;
}

.page-support-feedback-complaints__btn {
  display: inline-block;
  padding: 14px 28px;
  border-radius: 5px;
  text-decoration: none;
  font-weight: bold;
  transition: all 0.3s ease;
  margin: 10px;
  font-size: 1.1em;
  cursor: pointer;
  border: none;
}

.page-support-feedback-complaints__btn--primary {
  background-color: #FFC107; /* Auxiliary color */
  color: #0056b3; /* Darker blue for contrast */
}

.page-support-feedback-complaints__btn--primary:hover {
  background-color: #e0a800;
  transform: translateY(-2px);
}

.page-support-feedback-complaints__btn--secondary {
  background-color: transparent;
  color: #FFC107;
  border: 2px solid #FFC107;
}

.page-support-feedback-complaints__btn--secondary:hover {
  background-color: #FFC107;
  color: #0056b3;
  transform: translateY(-2px);
}

.page-support-feedback-complaints__feedback-form h2,
.page-support-feedback-complaints__resolution-process h2,
.page-support-feedback-complaints__faq h2 {
  color: #007BFF;
  margin-bottom: 30px;
}

.page-support-feedback-complaints__steps {
  display: flex;
  justify-content: space-around;
  gap: 30px;
  margin-top: 40px;
  margin-bottom: 60px;
  flex-wrap: wrap;
}

.page-support-feedback-complaints__step-item {
  flex: 1 1 300px;
  text-align: center;
  padding: 25px;
  background-color: #f0f8ff;
  border-radius: 10px;
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05);
}

.page-support-feedback-complaints__step-item h3 {
  color: #007BFF;
  font-size: 1.4em;
  margin-top: 15px;
  margin-bottom: 10px;
}

.page-support-feedback-complaints__step-item p {
  font-size: 1em;
  color: #555;
}

.page-support-feedback-complaints__icon {
  width: 60px;
  height: 60px;
  margin-bottom: 15px;
}

.page-support-feedback-complaints__form {
  margin-top: 40px;
  padding: 30px;
  border: 1px solid #e0e0e0;
  border-radius: 8px;
  background-color: #fcfcfc;
  box-shadow: 0 2px 10px rgba(0, 0, 0, 0.03);
}

.page-support-feedback-complaints__form-group {
  margin-bottom: 20px;
}

.page-support-feedback-complaints__form-group label {
  display: block;
  margin-bottom: 8px;
  font-weight: bold;
  color: #333;
  font-size: 1.05em;
}

.page-support-feedback-complaints__form-group input[type="text"],
.page-support-feedback-complaints__form-group input[type="email"],
.page-support-feedback-complaints__form-group textarea {
  width: calc(100% - 20px);
  padding: 12px;
  border: 1px solid #ced4da;
  border-radius: 5px;
  font-size: 1em;
  color: #495057;
  transition: border-color 0.3s ease, box-shadow 0.3s ease;
}

.page-support-feedback-complaints__form-group input[type="text"]:focus,
.page-support-feedback-complaints__form-group input[type="email"]:focus,
.page-support-feedback-complaints__form-group textarea:focus {
  border-color: #007BFF;
  box-shadow: 0 0 0 0.2rem rgba(0, 123, 255, 0.25);
  outline: none;
}

.page-support-feedback-complaints__form-group textarea {
  resize: vertical;
}

.page-support-feedback-complaints__form-group input[type="file"] {
  border: 1px solid #ced4da;
  padding: 8px;
  border-radius: 5px;
  background-color: #e9ecef;
}

.page-support-feedback-complaints__process-flow {
  display: flex;
  justify-content: space-around;
  gap: 30px;
  margin-top: 40px;
  flex-wrap: wrap;
  text-align: center;
}

.page-support-feedback-complaints__flow-item {
  flex: 1 1 200px;
  padding: 20px;
  border: 1px solid #e0e0e0;
  border-radius: 10px;
  background-color: #fefefe;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.04);
  position: relative;
}

.page-support-feedback-complaints__flow-item h4 {
  color: #007BFF;
  font-size: 1.3em;
  margin-top: 15px;
  margin-bottom: 10px;
}

.page-support-feedback-complaints__flow-item p {
  font-size: 0.95em;
  color: #666;
}

.page-support-feedback-complaints__note {
  text-align: center;
  margin-top: 40px;
  font-style: italic;
  color: #777;
}

.page-support-feedback-complaints__faq-item {
  background-color: #f0f8ff;
  border-left: 5px solid #007BFF;
  padding: 20px 25px;
  margin-bottom: 20px;
  border-radius: 8px;
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.05);
}

.page-support-feedback-complaints__faq-item h3 {
  color: #007BFF;
  font-size: 1.5em;
  margin-top: 0;
  margin-bottom: 10px;
}

.page-support-feedback-complaints__faq-item p {
  color: #444;
  font-size: 1.05em;
}

.page-support-feedback-complaints__contact-cta {
  background: linear-gradient(45deg, #007BFF 0%, #0056b3 100%);
  color: #ffffff;
  text-align: center;
  padding: 80px 20px;
  border-radius: 15px;
  margin-top: 40px;
  position: relative;
  overflow: hidden;
}

.page-support-feedback-complaints__contact-cta-content {
  z-index: 1;
  position: relative;
}

.page-support-feedback-complaints__contact-cta h2 {
  color: #FFC107;
  font-size: 2.8em;
  margin-bottom: 20px;
}

.page-support-feedback-complaints__contact-cta p {
  font-size: 1.2em;
  margin-bottom: 30px;
  color: #e0f2ff;
}

.page-support-feedback-complaints__contact-cta .page-support-feedback-complaints__link {
  color: #FFC107;
  text-decoration: underline;
  font-weight: bold;
}

.page-support-feedback-complaints__contact-cta .page-support-feedback-complaints__link:hover {
  color: #ffffff;
}

.page-support-feedback-complaints__contact-image {
  max-width: 350px;
  margin-top: 40px;
  border-radius: 8px;
  box-shadow: 0 8px 16px rgba(0, 0, 0, 0.2);
  opacity: 0.9;
}

/* Responsive Design */
@media (max-width: 992px) {
  .page-support-feedback-complaints__hero h1 {
    font-size: 3em;
  }
  .page-support-feedback-complaints__hero p {
    font-size: 1.1em;
  }
  .page-support-feedback-complaints h2 {
    font-size: 2em;
  }
  .page-support-feedback-complaints__steps,
  .page-support-feedback-complaints__process-flow {
    flex-direction: column;
    align-items: center;
  }
  .page-support-feedback-complaints__step-item,
  .page-support-feedback-complaints__flow-item {
    flex: 1 1 90%;
    max-width: 500px;
  }
}

@media (max-width: 768px) {
  .page-support-feedback-complaints__hero {
    padding: 60px 15px;
  }
  .page-support-feedback-complaints__hero h1 {
    font-size: 2.5em;
  }
  .page-support-feedback-complaints__hero p {
    font-size: 1em;
  }
  .page-support-feedback-complaints__section {
    padding: 40px 0;
  }
  .page-support-feedback-complaints__btn {
    padding: 12px 24px;
    font-size: 1em;
  }
  .page-support-feedback-complaints__form {
    padding: 20px;
  }
  .page-support-feedback-complaints__contact-cta {
    padding: 60px 15px;
  }
  .page-support-feedback-complaints__contact-cta h2 {
    font-size: 2.2em;
  }
  .page-support-feedback-complaints__contact-cta p {
    font-size: 1em;
  }
}

@media (max-width: 576px) {
  .page-support-feedback-complaints__hero h1 {
    font-size: 2em;
  }
  .page-support-feedback-complaints h2 {
    font-size: 1.8em;
  }
  .page-support-feedback-complaints h3 {
    font-size: 1.3em;
  }
  .page-support-feedback-complaints__btn {
    display: block;
    width: calc(100% - 20px);
    margin-left: 10px;
    margin-right: 10px;
  }
  .page-support-feedback-complaints__form-group input,
  .page-support-feedback-complaints__form-group textarea {
    width: calc(100% - 24px); /* Account for padding */
  }
  .page-support-feedback-complaints__faq-item h3 {
    font-size: 1.3em;
  }
  .page-support-feedback-complaints__contact-cta h2 {
    font-size: 2em;
  }
}